OKConsent · version 3d8e4ed85d829624

DRAFT – do not publish – pending legal review (TAS-793)

Draft of 2026-10-28 for TAS-792. English translation of ../de/verbraucherinformationen.md. This document contains (A) the information consumers must receive before ordering and (B) what they must receive after ordering. Legal basis: § 312d BGB with Art. 246a §§ 1 to 4 EGBGB, § 312i BGB with Art. 246c EGBGB, § 312j BGB, § 312f(2) BGB. Where each part is shown (website, Stripe Checkout, email) is open: open-questions.md.

Information for consumers before and after the order

A. Before the order

We make this information available to consumers clearly and comprehensibly before they place the order (page "Consumer information" on our website, linked from the pricing page and from Checkout). The items marked ⚑ must appear directly before the button that places the order (§ 312j(2) BGB).

1. Provider

Dipl.-Ing. Samir Alibabic – Online Marketing (sole proprietorship), Klugstraße 99, 80637 München, Germany, email: support@okconsent.com. There is no telephone number (question for the lawyer: open-questions.md, Q11 and Q18). No commercial register entry. More: Legal notice.

2. Main characteristics of the service ⚑

OKConsent is a hosted service for managing consent on websites. The plan booked ("1 site", "3 sites", "5 sites", "10 sites", "25 sites" or "99 sites") includes all features and the stated number of sites. A site is one domain with all its subdomains, plus staging and development addresses. The services are described in § 2 of the Terms. OKConsent gives no legal advice and does not warrant that a website is legally compliant (§ 10 of the Terms).

3. Price and payment ⚑

Plan Total price per licence year
1 site €39
3 sites €64
5 sites €98
10 sites €169
25 sites €219
99 sites €489

4. Performance and activation

We activate the paid plan without delay after successful payment. No goods are delivered. [Time performance begins: see withdrawal information, consumer's request.]

5. Term, renewal and cancellation ⚑

6. Right of withdrawal

Consumers have a right of withdrawal of 14 days, which they can exercise on our cancellation page https://app.okconsent.com/kuendigen without sign-in (the choice "Vertrag widerrufen") or in text form; we confirm receipt at once. The conditions, the consequences and the model withdrawal form are in the withdrawal information. It also says that, if the consumer requests that performance begins before the withdrawal period expires, compensation may be payable.

7. How it works, technical requirements, interoperability

The service is used in the browser (dashboard) and through a REST API, a command-line tool and an MCP server. To use it on a website, the customer must be able to add a script to the <head> of their pages. The script is compatible with common current browsers. There are no technical protection measures (DRM). [Check: complete the details on hardware and software environment and interoperability required by Art. 246a § 1(1) nos. 14 and 15 EGBGB.]

8. Defect rights, customer service, guarantees

The statutory rights for defects apply. We give no guarantee beyond the statutory rights. Customer service: by email to support@okconsent.com.

9. Out-of-court dispute resolution

We are not willing and not obliged to take part in dispute resolution before a consumer arbitration board.

10. Concluding the contract: technical steps (Art. 246c EGBGB)

  1. In the dashboard under "Billing" the consumer chooses whether they order as a consumer or as a business. As a consumer they also find there the checkbox for the express request that the service starts before the withdrawal period ends, and the links to the withdrawal information and to this consumer information. They select a plan and click "Buy". They are redirected to Stripe's payment pages (Checkout).
  2. There they give their name, email address, billing address and payment details and have to accept the Terms; a note points to the privacy policy.
  3. The order is placed by clicking the button labelled with the obligation to pay. Before that, Checkout shows a summary.
  4. The contract is concluded when we accept the order by email confirmation or by activating the plan (§ 3 of the Terms).
  5. Input errors can be corrected in the form fields of Checkout before the order is placed, and the consumer can go back to earlier steps with the browser's or Checkout's back function. They can abandon the process at any time by closing the window.
  6. Storing the contract text. We store the order data. After the order the consumer is sent the contract text (these Terms, the order details, the withdrawal information) by email. The Terms can also be retrieved on our website at any time.
  7. Contract languages: German and English.
  8. We do not submit to any codes of conduct.

B. After the order

After the order, the consumer receives without delay, and at the latest when performance begins, a confirmation of the contract on a durable medium (email; § 312f(2) BGB). It contains:

  1. the content of the contract: plan, price, term, renewal and cancellation terms, method of payment;
  2. the Terms, the withdrawal information and the model withdrawal form (Art. 246a § 1(2) sentence 2 and § 4 EGBGB);
  3. the information in section A, as far as it was not already available in text form at the time of the order;
  4. the time at which performance began;
  5. a note that the invoice is provided through Stripe;
  6. the way to cancel ("Verträge hier kündigen", to our own cancellation page).

The confirmation email is built (TAS-924). Its text is the template order-confirmation-email.md; the Terms, the withdrawal information with the model withdrawal form and this consumer information are attached as files.

The consumer also receives invoices and receipts from Stripe electronically.